Built by Industry Veterans Who Actually Understand Your Challenges
We’re not theorists. We are former venue operators and gaming compliance specialists who have lived the reality of managing obligations and operations — and know what works day to day.
Industry Credibility
A team of gaming industry operators and compliance specialists who deeply understand your operational realities.
Our Story
Involv was founded by seasoned gaming professionals who saw a gap: venue operators weren’t getting practical, operations-aware support designed for Australian pubs and clubs.
The Problem We Saw
Too many policies were written without a realistic view of how venues operate. As regulatory requirements increased, advice often stayed theoretical and disconnected from day-to-day realities.
Venue managers juggle AML and gaming compliance, SOPs, deadlines, and reporting — often without purpose-built technology or data. Meanwhile, they’re also expected to drive performance.
We knew there was a better way — combining regulatory expertise from gaming compliance specialists with real venue operations leadership to deliver solutions that stick.
What Makes Us Different
Real Venue Experience
Hands-on operations leadership across venue groups of all sizes — not just theory.
Regulatory Expertise
Gaming compliance specialists with deep AML/CTF and gaming regulatory experience.
Implementation Focus
We don’t just write policies — we embed processes, train teams, and make it stick.
Ongoing Partnership
Support that evolves with regulations and your business, not a one-and-done engagement.
Our Mission
To transform compliance burdens into competitive advantages for Australian pubs and clubs, delivering practical solutions that actually work in the real world.
Practical Solutions
Everything we deliver is designed to work in real venue operations.
Partnership Approach
We work alongside your team, with clear accountability and outcomes.
Business Growth
Compliance should enable growth. We align solutions with commercial goals.
Led by Industry Veterans
Our leadership team brings together the exact expertise needed to navigate today’s complex venue challenges.
Louise Lane
CEO Lane Consulting & Advisory (LCA)
Regulatory expertise from gaming compliance specialists — AML, gaming, and governance frameworks.
Tim Barnett
CEO, Involv Group
20+ years hospitality & gaming leadership — multi-site operations and transformation across venue groups of all sizes.
Mark Kelly
COO, Involv Group
30 years of transformational change, specialising in compliance-led growth and gaming technology.
How We Work
We don’t just write policies and walk away. Our hands-on approach ensures solutions actually work in your venue.
Deep Venue Understanding
We start with your operational reality — obligations, systems, and commercial goals.
- Compliance and performance assessment
- Process and systems review
- Opportunities and risk mapping
- Clear, prioritised implementation plan
Hands-On Implementation
We work with your team to implement solutions that last.
- Role-specific training and enablement
- Step-by-step implementation support
- Progress reviews and refinements
- Knowledge transfer for durability
Measurable Results
Engagements are outcome-driven — compliance confidence and operational uplift.
- Audit-ready frameworks and evidence
- Improved gaming performance metrics
- Reduced regulatory risk exposure
- Stronger staff capability
Ongoing Support
Stay ahead of change with regular check-ins and updates.
- Compliance health checks
- Regulatory update briefings
- Performance optimisation reviews
- Strategic advice as you scale
Ready to Work with Industry Veterans?
Skip the generic advice. Work with a team that has delivered results in real venues.