Terms of Use

Last updated: 22 October 2025

These Terms of Use ("Terms") apply to your use of the website located at www.involv.com.au ("Site"), operated by Involv Pty Ltd (ACN 685 137 660) ("Involv", "we", "our" or "us"). By accessing or using this Site, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Site.

1. Use of the Site

This Site is provided for general informational purposes regarding our services and products. You may browse, view, and use the content solely for your own business or informational purposes, subject to these Terms.

2. Collection Notice

We collect personal information about you in order to respond to your enquiries, process your registration, provide you with our services and products, and for purposes otherwise set out in our Privacy Policy at https://www.involv.com.au/privacy-policy.

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers, and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services to you. We may also disclose your personal information to recipients that are located outside of Australia, including to cloud service providers located in the United States and other jurisdictions used by their infrastructure (e.g. AWS data centres).

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at privacy@involv.com.au.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

3. Accuracy, Completeness and Timeliness of Information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including these Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

4. Unacceptable Activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • Any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals;
  • Using this website to defame or libel us, our employees or other individuals;
  • Interfering with the operation of the Site or any server or network connected to it;
  • Attempting to gain unauthorised access to any part of the Site;
  • Uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • Using the Site to transmit or post any spam, viruses, or harmful code;
  • Posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security;
  • Using the Site for any unlawful, misleading, or malicious purpose.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

5. No Commercial Use

This website is for your personal or internal business use only and not for commercial exploitation. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products or services contained within this website without our prior written consent. You may not use this website, or any of its content, to further any commercial purpose outside your organisation, including any advertising or advertising revenue generation activity on your own website.

6. Intellectual Property Rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website ("Content").

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, we do grant you a limited, non-exclusive, non-transferable licence to access the website and view the Content on the terms and conditions set out in these Terms and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

7. Links to Other Sites

This Site may contain links to external websites, including microsites operated by Involv brands such as Assure, Sentinel, SafePlay, IntelliVenue, or Lane Consulting. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites. These sites may be subject to their own terms and policies.

8. Promotions and Competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.

9. Warranties and Disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

To the maximum extent permitted by law, including the Australian Consumer Law:

  • The Site and its content are provided "as is" and "as available";
  • We make no warranties or representations (express or implied) about the accuracy, completeness, reliability, or suitability of the content;
  • We do not guarantee uninterrupted access to the Site or that the Site will be free from viruses or defects.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

10. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense — irrespective of the manner in which it occurs — which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

To the fullest extent permitted by law, Involv disclaims all liability for any direct, indirect, incidental, or consequential loss or damage (including loss of data or business interruption) arising from your use of, or reliance on, this Site or its content.

11. Privacy

Our collection and use of personal information is governed by our Privacy Policy available at https://www.involv.com.au/privacy-policy. By using the Site, you consent to our handling of your information in accordance with that policy.

12. Changes to These Terms

We may update these Terms at any time by posting the revised version on this page. Your continued use of the Site after any changes indicates your acceptance of the revised Terms.

13. Governing Law and Jurisdiction

Your use of the website and these Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria.

14. Contact Us

For questions about these Terms, please contact:

Involv Pty Ltd

Email: legal@involv.com.au

Website: https://www.involv.com.au