Navigate the Compliance Minefield
Gaming and liquor regulations have always been complex. What's changed is that regulators are now actively enforcing them. With inspections increasing and fines becoming material, it's never been more important to understand your obligations and have proper controls in place.
The Enforcement Reality
Regulators are inspecting with increased frequency and invariably finding venues in breach. Enforcement orders are published on regulator websites regularly, with fines that are multiples of what compliance would cost.
The Universe of Obligations Facing Gaming Venues
It's not just legislation anymore. The regulatory landscape spans multiple layers of requirements across federal and state jurisdictions.
Legislation & Regulations
Primary laws and associated regulations that govern gaming and liquor operations across federal and state levels.
- •Gaming Machine Acts (various states)
- •Liquor Control Acts
- •AML/CTF Act and regulations
- •Privacy legislation
- •Workplace safety regulations
Codes of Practice
Industry-specific codes that define expected standards and behaviours for gaming venue operations.
- •Responsible gambling codes
- •Gaming machine standards
- •Advertising codes
- •Customer interaction guidelines
- •Harm minimisation protocols
Operational Standards
Technical and operational requirements that venues must meet for ongoing compliance and safety.
- •Gaming machine technical standards
- •Cash handling procedures
- •Security requirements
- •Record keeping standards
- •Reporting protocols
Regulator Guidelines
Official guidance from regulators on how to interpret and comply with legislative requirements.
- •AUSTRAC guidance notes
- •Gaming regulator bulletins
- •Licensing authority guidelines
- •Compliance checklists
- •Best practice recommendations
Ministerial Directions
Direct instructions from government ministers that affect how venues must operate.
- •Policy direction statements
- •Operational directives
- •Regulatory priority announcements
- •Compliance expectations
- •Industry reform directions
LMO Rules & Licences
Specific conditions attached to your gaming machine operator agreements and venue licences.
- •Gaming machine allocation rules
- •Revenue sharing arrangements
- •Operational restrictions
- •Specific licence conditions
- •Site-specific requirements
What's Changed: From Compliance Ignored to Actively Enforced
The obligations have always existed, but enforcement was inconsistent. The cop is on the beat, and many venues are getting caught unprepared.
The Old Environment
Compliance was often overlooked
- •Inspections were infrequent and often announced
- •Non-compliance rarely resulted in penalties
- •Venues could operate informally without detailed records
- •Regulators focused on serious breaches only
- •Compliance was seen as a box-ticking exercise
Today's Reality
Active enforcement and real consequences
- •Regular, unannounced inspections across all venues
- •Enforcement orders published on regulator websites
- •Material fines that significantly impact venue profitability
- •Detailed documentation and evidence required
- •Proactive compliance programs expected, not optional
How We Help You Navigate This Complexity
Because we were also operators, we understand the practical realities of running venues while meeting regulatory requirements. We turn compliance into competitive advantage.
Map Your Universe
Identify all obligations that apply to your specific venue type, location, and operations.
Complete clarity on what you must comply with
Design Controls
Create practical control systems that effectively meet or mitigate compliance risks.
Robust frameworks that work in real operations
Implement Systems
Put controls in place with proper documentation and staff training for sustainable compliance.
Operational compliance that becomes routine
Test & Improve
Regular testing and refinement ensures controls remain effective as requirements evolve.
Continuous improvement and competitive advantage
Ready to Turn Compliance into Competitive Advantage?
Every venue's regulatory situation is unique. Let's discuss your specific obligations and show you how to manage them efficiently while improving your operations.