Turn Regulatory Obligations into Manageable Risks

Every compliance obligation creates risk for your venue. We help you assess these risks, design effective controls to mitigate them, and create clear visual frameworks that show exactly where you stand.

Risk heatmap example

From Obligations to Risk Control

We map regulatory obligations to specific risks, assess their impact and likelihood, then design controls that reduce your risk to acceptable levels. Clear, visual, manageable.

Our Risk Management Process

From complex regulatory obligations to clear, manageable risk frameworks with effective controls.

1

Map Obligations to Risks

Identify specific risks stemming from each regulatory obligation affecting your venue.

Comprehensive risk register linked to obligations

2

Assess & Rate Risks

Evaluate impact and likelihood to create risk ratings and inherent risk heatmaps.

Inherent risk assessment and visual heatmap

3

Design Controls

Create targeted controls to mitigate identified risks to acceptable levels.

Control framework mapped to specific risks

4

Test & Monitor

Regular testing ensures controls remain effective, creating residual risk profiles.

Residual risk heatmap and ongoing monitoring

Key Risk Categories for Gaming Venues

Different types of risks require different approaches to assessment and control. We understand all the risk categories affecting gaming venues.

Regulatory Compliance Risk

Risk of breaching regulatory requirements and facing enforcement action.

  • Gaming licence condition violations
  • AML/CTF program deficiencies
  • Liquor compliance breaches
  • Safer gambling requirement failures
  • Reporting and documentation gaps

Operational Risk

Risk of operational failures affecting venue performance and compliance.

  • Gaming machine malfunctions
  • Cash handling procedure failures
  • Staff training inadequacies
  • System and process breakdowns
  • Customer service failures

Financial Risk

Risk of financial loss through penalties, fines, or operational impacts.

  • Regulatory penalties and fines
  • Revenue loss from compliance failures
  • Increased operational costs
  • Legal and professional fees
  • Reputational damage costs

Reputational Risk

Risk of damage to venue reputation and stakeholder relationships.

  • Public enforcement order publication
  • Media coverage of compliance failures
  • Community trust damage
  • Stakeholder confidence loss
  • Brand reputation impact

Strategic Risk

Risk of strategic objectives being compromised by compliance or operational issues.

  • Licence suspension or cancellation
  • Growth plan disruption
  • Investment impact
  • Partnership relationship damage
  • Market position erosion

Technology Risk

Risk from technology failures affecting compliance and operations.

  • Gaming system failures
  • Data security breaches
  • Backup and recovery failures
  • Software compliance issues
  • Integration system problems

Visual Risk Management with Heatmaps

We create clear visual representations showing your risk profile before and after implementing controls.

Inherent Risk Heatmap

Your risk exposure without controls

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Low ImpactHigh Impact
Likelihood
  • High risk: Gaming licence breach with material penalties
  • Very High risk: AML program deficiency with AUSTRAC enforcement
  • High risk: Unsafe gambling practices affecting vulnerable customers

Residual Risk Heatmap

Your risk exposure with effective controls

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Low ImpactHigh Impact
Likelihood
  • Low risk: Gaming licence compliance with effective monitoring controls
  • Low risk: AML program with regular testing and documented procedures
  • Very Low risk: Safer gambling with automated intervention systems

Building and Testing Effective Controls

Controls are only effective if they are properly designed, implemented, and regularly tested. We ensure your controls actually work.

Preventive Controls

Controls designed to prevent risks from occurring in the first place.

Staff training programs for gaming and liquor compliance

Test: Monthly competency assessments and refresher training

Automated gaming machine compliance checks

Test: Daily system monitoring and weekly manual verification

Customer due diligence procedures for AML compliance

Test: Random sample testing of customer files quarterly

Detective Controls

Controls that identify when risks have materialised or controls have failed.

Transaction monitoring for unusual activity

Test: Weekly review of monitoring alerts and investigation procedures

Regular compliance audits and inspections

Test: Annual independent review of audit findings and remediation

Gaming floor surveillance and monitoring

Test: Monthly review of surveillance procedures and incident logs

Corrective Controls

Controls that respond to and correct issues when they are identified.

Incident response procedures for compliance breaches

Test: Quarterly simulation exercises and response time measurement

Remediation programs for control deficiencies

Test: Semi-annual review of remediation effectiveness and timeliness

Customer complaint resolution processes

Test: Monthly review of complaint handling and resolution times

Involv Assure

Complete risk visibility and control testing

Assure provides the technology backbone for comprehensive risk management, from initial assessment through ongoing control testing and monitoring.

Risk Management Capabilities:

  • Interactive risk heatmaps showing inherent and residual risk profiles
  • Control effectiveness testing with automated scheduling and reminders
  • Risk register linking obligations to specific risks and controls
  • Real-time risk dashboard with status indicators and alerts
  • Control testing documentation and evidence collection
  • Risk trend analysis and reporting for management oversight

Risk Dashboard Example

Real-time risk status and control effectiveness

Gaming ComplianceGood

23 of 27 controls tested and effective this quarter

AML/CTF ProgramReview Due

4 controls require testing, 2 remediation actions open

Liquor ComplianceExcellent

All controls tested effective, no open issues

Staff TrainingAction Required

5 staff require RSA renewal, 3 require RSG update

Ready to Transform Your Risk Management?

Every venue has unique risks based on their operations, location, and regulatory environment. Let us assess your specific risk profile and design effective controls.